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Vernier Technologies prioritises your privacy and protects your personal information. We may gather personal information when you visit our website, access our services, or buy our products, like your name, email, billing information, and some information about the devices you use. We use this information to perform your requested services, to improve our services, to protect our services, and to send you requested marketing information. You have the rights regarding your data, including the right to access, correct, or delete all information that we collect.

1. Introduction & Scope

Vernier Technologies (“we,” “our,” “us”) offers electronic data loggers, sensors, and robotic systems. This Privacy Policy applies to all our services, websites and online platforms that collect your personal data.

2. Types of Data Collected

  • These are the personal data we collect from you, including name, email address, phone number, and your residential address.
  • We also collect Non-Personal or Non-Personal Technical data: your IP address, the type of device you use, your browser and operating system, your usage data (the pages you visited, the features you used, and the time you spent on each feature).
  • Lastly, we do not collect Sensitive Personal data, as defined by law, which includes health data, political opinion, or biometric data, unless required by law and after notifying you or obtaining your consent.

3. How Data Is Collected

  • Directly from you: You provide information when an account is made, a purchase is made, a form is filled out, or support is contacted.
  • Automatically: Information is also collected automatically through cookies, analytics, and various tracking tools.
  • From Third Parties: Payment processors (to complete transactions). Identity verification providers. Publicly available sources for fraud and compliance-related data.

4. Purpose and Legal Grounds for Processing

  • Providing the contracted services and support is customer service. Legal basis: Contract performance.
    • For service enhancement, security, and fraud mitigation. Legal basis: Legitimate interests.
    • Another reason for collecting data is to send marketing communications or newsletters.                                             

5. Cookies and Tracking

The purposes of cookies and similar technologies.

  • Necessary cookies: Active cookies are needed to perform the site’s core functions.  
  • Functional cookies: Functional cookies aid in performance by remembering user settings.
  • Analytical cookies: Analytics, marketing, and/or identifying user behaviour are also automated functions of the site.
  • Marketing cookies: personalising content and advertisements.

You can use our cookie banner or browser settings to disable or modify cookies.

6. Data Sharing and Disclosures

Sharing data may happen under limited circumstances.

  • Service providers encompass hosting, analytics, payment processors, and customer support platforms.
  • Legal requirements encompass a law, regulation, or court order. Business transfers encompass mergers, acquisitions, or the sale of assets.

Third-party partners are all contracted to perform data handling securely and in the specified manner.

7. International Transfers

This happens when your data is in other countries. We have safeguards like contractual protections (i.e., Standard Contractual Clauses) to keep your data safe. 

8. Data Retention

Some of your personal identifiable information may be stored and/or processed as long as your account is active, or if the law requires it, if there is a conflict, or an agreement. Disposed data is either securely destroyed or anonymised to ensure that the data is safe from being accessed in the future. Data that is no longer useful is always handled in a secure way, or they are anonymised.

9. Security

Multiple diverse types of security measures are implemented for the protection of the security, and these are encryption, secure server access controls, and the training of employees.

10. Children’s Privacy

Our services are targeted towards the age category of children as well. We do not knowingly collect data from those below that age. We will delete it promptly if we ascertain that such data has been submitted. 

11. User Rights and Controls

Depending on your jurisdiction, you may have the right to:

  • Obtain your data, rectify incomplete or inaccurate data, request deletion of your data, limit or refuse processing, Request data portability, and withdraw consent if processing is based on consent.
  • Contact us at [Vernier Technologies contact email] to exercise your rights.

12. Marketing Communications

Every email includes an unsubscribe button if you decide to no longer get promotional communications. In order to unsubscribe from email, telephone or text message marketing, it is possible to get in touch with us whenever you want.

13. Contact Information

  • Questions, concerns, or requests for privacy can be sent to:
  • Email: [Vernier Technologies contact email]
  • Post: [Vernier Technologies business address]
  • Data Protection Officer, if applicable: [DPO name]

14. Complaints to Regulators

If one feels that their rights were infringed, they are entitled to submit a complaint to the local data protection authority. A good example would be European citizens who are allowed to get in touch with the supervisory authority of their country.

15. Changes to This Policy

Occasionally, we may update this Privacy Policy. We will notify you by email or a notice on the website. Previous copies will be available for reference. 

16. Miscellaneous

This Privacy Policy is to be read together with our [Terms of Service] and other policies, and with any additional privacy notices which may be provided in respect of specific services. If you use payment cards or third-party integrations, you will want to refer to their policies to understand their privacy rules.